Fourth Call to ASUS
I called technical support again and gave my service number.
The person I talked to this time seemed pretty well informed in regard to what I wanted, but he kept insisting that since Microsoft had written the EULA, I would need to contact them. Of course, the EULA itself says that I should contact the manufacturer of the computer, which is ASUS. The representative also reminded me that they do not sell computers without operating systems. I tried to explain that the fact that I can accept or decline the license indicates that the OS is a separate component. I also affirmed that I would have taken a no-OS computer if available.
We didn’t seem to be getting anywhere, so I asked whether I could talk with anyone else. He said that a supervisor would call me, so now we wait.