“Hi, I bought a laptop, which I received yesterday. When I booted it up for the first time, I was prompted with a license agreement for Windows Vista. It said that if I did not accept the agreement I should contact the manufacturer of the computer about getting a refund for the copy of Windows that came with the computer. I did not accept the agreement, and so I’d like to see about getting a refund for my copy of Windows.”

I called technical support this time. I had to wait on hold only for about a minute before I was able to speak with a representative. He patiently let me explain what I was asking about and then looked into it. He said that he wasn’t sure where I was getting the information about being able to obtain a refund from but that I could call back and talk to the supervisor in a few hours. I have a service number now, also, so I’m starting to develop a history with ASUS.

This entry was posted on Thursday, June 12th, 2008 at 1:58 PM and is filed under laptop, microsoft tax, technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.